Seller Terms & Conditions
Circular Sourcing World Pty Ltd (ABN 95 683 063 041)
124 Whitehall Street, Footscray VIC 3011, Australia
Website: https://circularsourcing.world
Last updated: 22/01/2026
1. About these Terms
These Seller Terms & Conditions (“Terms”) apply to all sellers who apply for, access or use the Circular Sourcing platform (“Circular Sourcing”, “we”, “us”, “our”) to list, promote or sell Products.
By ticking the acceptance box when applying to become a seller, you enter into a binding agreement with Circular Sourcing World Pty Ltd.
These Terms apply together with:
– our Fees & Program Schedule;
– our Returns & Refunds Policy;
– our Fabric Faults Policy; and
– any additional program-specific addenda (including the Verified Circular Program Addendum).
If there is any inconsistency, these Terms prevail unless expressly stated otherwise.
2. Marketplace Role
2.1 Circular Sourcing operates a digital marketplace and sourcing platform. Except where expressly stated otherwise, Circular Sourcing is not the seller of Products listed on the platform.
2.2 Each Seller is the merchant of record for its Products and is solely responsible for:
– product descriptions and accuracy;
– quality, safety and compliance;
– fulfilment, delivery and returns; and
– compliance with all applicable laws, including consumer and product regulations.
2.3 Circular Sourcing acts as the Seller’s agent for payment collection only, facilitating payments from Buyers and remitting proceeds to Sellers in accordance with these Terms.
2.4 In-house sales: Where a Product is sold by Circular Sourcing World Pty Ltd, Circular Sourcing will be identified as the Seller on the relevant listing and will act as merchant of record for that transaction.
3. Seller Eligibility & Accounts
3.1 Sellers must operate as a registered business and provide a valid ABN or international equivalent.
3.2 Overseas sellers may be accepted at Circular Sourcing’s discretion.
3.3 Sellers must provide accurate, current and complete information, including business, contact and banking details, and must promptly update any changes.
3.4 Circular Sourcing may require identity, business or bank verification now or in the future.
3.5 Circular Sourcing may suspend, restrict or refuse any seller application or account at its discretion, with or without notice or reasons.
4. Products, Listings & Accuracy
4.1 Sellers must ensure that all Products listed:
– are accurately described;
– are fit for purpose and of merchantable quality;
– include correct fibre composition, width, weight (GSM), quantity, condition and defects; and
– comply with all applicable laws and standards.
4.2 Sellers must immediately update or remove any listing where Products become unavailable or inaccurate.
4.3 Incorrect meterage or unavailable stock resulting in an unfulfilled order may incur an A$20 service recovery fee per affected transaction.
4.4 Repeated inaccuracies may result in listing removal, suspension or permanent removal from the platform.
5. Exclusivity & Inventory Allocation (Surplus Only)
5.1 This clause applies only to surplus materials listed under Surplus Starter or Surplus Pro.
5.2 For a period of eight (8) weeks from the date a surplus listing goes live (“Exclusivity Period”), the listed inventory must be exclusive to Circular Sourcing.
5.3 During the Exclusivity Period, Sellers must not:
– sell the listed surplus inventory elsewhere;
– list or offer the same inventory through other platforms, channels or trade shows; or
– engage in any activity that circumvents Circular Sourcing.
5.4 Sellers must maintain accurate stock levels and promptly notify Circular Sourcing of any changes.
5.5 Post-Exclusivity Inventory Allocation: After the Exclusivity Period, Sellers may sell surplus materials through other channels. However, any inventory listed on Circular Sourcing must:
– represent stock that is genuinely available for sale through Circular Sourcing;
– not be simultaneously allocated to other confirmed sales; and
– be promptly updated to reflect any change in quantity, availability, or condition.
5.6 Pipeline Protection: Where Circular Sourcing has introduced Buyers, facilitated sampling, or is actively progressing sales discussions in respect of a listed Product, Sellers must act in good faith and must not undermine or circumvent those sales opportunities.
5.7 Breach of this clause may result in removal of listings, suspension, termination or exclusion from future programs.
5.8 This clause does not apply to the Verified Circular Program.
6. Circular, Sustainability & Impact Data
6.1 Sellers warrant that all information provided relating to sustainability, circularity, fibre origin, certifications and compliance is accurate and complete.
6.2 Circular Sourcing’s impact, circularity and environmental data:
– is informational only;
– is based on best-available datasets, proxies and inferred values;
– does not constitute a full ISO-compliant life cycle assessment (LCA);
– must not be used in public-facing claims without independent verification.
6.3 Sellers remain solely responsible for their own claims and representations, regardless of any verification or enhancement performed by Circular Sourcing.
6.4 Circular Sourcing may verify, correct, qualify, reclassify or withdraw impact or circularity data at any time, including using automated or AI-assisted tools.
7. Fees, Programs & Changes
7.1 Sellers may participate in one or more programs, including:
– Surplus Starter (no monthly fee);
– Surplus Pro (month-to-month, cancel anytime);
– Verified Circular Program (subject to separate addendum and commitments).
7.2 Applicable fees, commissions and benefits are set out in the Fees & Program Schedule.
7.3 Circular Sourcing may amend fees or programs with at least 14 days’ notice, or immediately where changes relate to pilots, promotions or new services.
8. Orders, Fulfilment & Delivery
8.1 Sellers are responsible for fulfilling all accepted orders in a timely manner.
8.2 Sellers must dispatch Products promptly and provide tracking details where applicable.
8.3 If a Product is not received within a reasonable timeframe, Circular Sourcing may refund the Buyer and recover the amount from the Seller.
9. Payments & Payouts
9.1 Payouts are made within 30 days of confirmed dispatch, unless otherwise agreed.
9.2 Circular Sourcing may withhold or offset payments where reasonably required to address:
– disputes, refunds or chargebacks;
– unfulfilled orders;
– suspected fraud or misrepresentation;
– regulatory or platform risk.
9.3 Transaction fees charged by payment providers are non-refundable.
10. Returns & Refunds
10.1 Sellers must comply with all applicable consumer laws.
10.2 No change-of-mind returns apply unless required by law.
10.3 Sellers must process required refunds promptly.
11. Data, IP & Platform Rights
11.1 Sellers grant Circular Sourcing a perpetual, royalty-free licence to use listing content for platform operation, marketing, analytics and AI training.
11.2 Circular Sourcing owns all platform data, transaction data and aggregated or derived impact data.
12. Non-Circumvention & Platform Use
12.1 Sellers must not attempt to complete or facilitate transactions outside the Circular Sourcing platform.
12.2 Sharing contact details or directing Buyers off-platform prior to transaction completion is prohibited.
12.3 Breach may result in suspension, termination and loss of payouts.
13. Suspension & Termination
Circular Sourcing may suspend or terminate Seller accounts at its discretion for breach, risk or misconduct.
14. Disclaimers & Liability
14.1 The platform is provided “as is”.
14.2 To the extent permitted by law, Circular Sourcing excludes liability for indirect or consequential loss.
15. Indemnity
Sellers indemnify Circular Sourcing against losses arising from Products, misrepresentation, regulatory breaches or Seller conduct.
16. Governing Law
These Terms are governed by the laws of Victoria, Australia. Disputes are subject to the exclusive jurisdiction of Victorian courts.
These policies may be updated from time to time.